Introduction:
As Star Rental continued to grow, owner Renferd Koehn wanted more than a GPS tracking system. He wanted a platform that would help operate the business more efficiently.
Managing a modern rental fleet means every asset is different. Some equipment requires battery-powered tracking, others need hardwired devices, and powered machines benefit from telematics that capture engine hours and utilization data. On top of that, maintenance schedules, rental software, OEM data, and reporting all need to work together.
Rather than managing disconnected systems, Star Rental partnered with Hapn to build a connected fleet management platform designed to grow alongside the business.
Challenge:
Like many growing rental companies, Star Rental was looking for ways to reduce manual work while increasing fleet visibility and equipment uptime.
Their goals included:
- Improving preventive maintenance using actual equipment utilization.
- Automatically tracking engine hours for powered equipment.
- Supporting every asset with the right tracking hardware instead of a one-size-fits-all solution.
- Integrating GPS and telematics directly into Quipli to simplify daily operations.
- Expanding into OEM telematics while maintaining a single fleet view.
- Improving operational reporting to make better business decisions.
As the fleet expanded, keeping equipment available for customers became increasingly important. Every hour spent manually updating records or chasing maintenance schedules was time that could have been spent serving customers.
Solution:
Star Rental deployed Hapn across its fleet using a combination of battery-powered trackers, hardwired GPS devices, and telematics-enabled equipment, with OBD solutions currently being evaluated for additional vehicle visibility.
Instead of forcing every asset into the same hardware platform, Hapn allows Star Rental to select the device best suited for each piece of equipment while managing everything through one interface.
The integration with Quipli automates engine-hour updates, equipment status, and rental workflows, eliminating manual data entry and ensuring maintenance schedules are based on actual equipment usage rather than estimates.
The company is also working toward integrating OEM telematics into Hapn, allowing factory-installed equipment data to be viewed alongside third-party tracking devices in a single dashboard.
With all fleet information centralized, Star Rental uses Hapn not only for asset tracking but also to support reporting, maintenance planning, utilization analysis, and day-to-day operational decision-making.
Measuring Success
Today, Hapn serves as an operational platform for Star Rental—not simply a GPS tracking solution.
Automatic engine-hour reporting and maintenance alerts help ensure equipment is serviced before problems occur, reducing downtime and maximizing fleet availability.
The Quipli integration has simplified daily workflows by connecting rental management with live telematics, giving employees equipment intelligence without switching between multiple systems.
By supporting battery-powered devices, hardwired trackers, telematics, and future OEM integrations within one platform, Hapn provides Star Rental with a scalable technology foundation that will continue growing with the business.
For Star Rental, the biggest value isn't simply knowing where equipment is located—it's having the information needed to keep equipment running, customers satisfied, and operations moving efficiently.
