Introduction:
Friends of the Children Chicago is a nonprofit organization that provides long-term mentoring to youth who face the greatest obstacles. The organization needed a reliable and scalable solution to track the location of its mentors and youth during their outings. The organization implemented Hapn trackers, a cloud-based GPS tracking solution that enabled real-time visibility, alerts, and reporting. As a result, the organization improved its youth protection policies, enhanced its compliance, and increased its operational efficiency.
Challenge
Friends of the Children Chicago is part of a national network that empowers youth through relationships with professional mentors called Friends. The organization selects children from kindergarten to high school graduation and pairs them with a paid, full-time Friend who supports them for 12+ years. The Friends spend four hours per week with each child, taking them to various activities in schools, communities, and homes.
One of the main challenges that the organization faced was ensuring the safety and protection of its youth during their outings with their Friends. The organization had strict youth protection policies that required constant oversight and documentation of where the mentors and youth were at all times. However, the organization relied on Outlook calendar events as the sole reference for tracking their location. This method was inefficient, inaccurate, and risky. It did not provide sufficient visibility or protection for the mentors and youth. It also exposed the organization to potential legal liabilities if something went wrong.
The organization needed a solution that could help it overcome these challenges and enable it to track its mentors and youth more effectively.