Your Assets, Your Language: Introducing Custom Status Labels

Release

May 8, 2025

Custom Status Labels

Your Assets, Your Language: Introducing Custom Status Labels

Last year, HAPN's asset profiles feature revolutionized how you connect your physical equipment to our digital platform. But we heard you loud and clear: every organization has its own way of doing things.

Today, we're excited to announce fully customizable asset status labels – because your rental fleet shouldn't be stuck saying "active" when it could say "on rent."

Why This Changes Everything

No more forcing your workflow into our predefined boxes. Now you can customize both the status labels that appear throughout HAPN and their descriptions to match exactly how your team already thinks and talks about equipment.

Real-World Examples Across Industries

Rental Companies:

  • "On Rent" instead of "Active"
  • "Off Rent" instead of "Inactive"
  • "In Service/Maintenance" for unavailable equipment

Construction:

  • "On Site" / "In Transit" / "Under Repair"
  • "Deployed" / "Staged" / "Down for Maintenance"

Supply Chain & Logistics:

  • "In Warehouse" / "In Transit" / "At Customer Site"
  • "Available" / "Allocated" / "Delayed"

HVAC Service:

  • "On Job" / "Shop Inventory" / "Needs Repair"
  • "Customer Site" / "Available" / "Service Required"

How It Works

Setting up your custom labels is effortless:

  1. Navigate to Settings/Preferences in your HAPN app (direct link to asset status settings)
  2. Update any status values to match your terminology
  3. Hit save – changes apply instantly across your entire organization

Important:

  • Custom status labels can only be updated through the web app, not mobile apps
  • This is an organization-wide setting. When you update a status label, it changes for all users and all assets in your account

Unlock New Filtering Power

These custom statuses aren't just cosmetic – they supercharge your ability to:

  • Filter reports by equipment status using your own language
  • Set up alerts based on custom status changes
  • View your live map with meaningful status indicators that make sense to your team

The Bigger Picture

Custom status labels represent something bigger: HAPN's commitment to fitting into your world, not forcing you into ours. This is part of our application-wide move toward deeper customization, starting with asset profiles and expanding into every corner of the platform.

No matter your industry, HAPN now adapts to your existing structure with zero complications and maximum flexibility.


Ready to make HAPN speak your language? Update your asset status labels in Settings today.

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